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Privacy Policy

Effective date: October 12, 2026

This policy explains how LastPay LLC, a Florida limited liability company ("Last") collects, uses, and shares personal information.

Information we collect

  • From merchants: name, business details, contact information, tax ID, bank account details, and identity verification documents.
  • From merchants' customers (payers): name, email, billing address, payment card or bank details (tokenized by our Processor), transaction details, and device or IP data used for fraud prevention and 3D Secure authentication.
  • Automatically: log data, cookies, and usage information from our site and dashboard.

How we use it

  • To provide, secure, and improve the Services.
  • To verify identity, prevent fraud, and meet legal requirements (such as KYC/AML).
  • To process payments, refunds, and disputes.
  • To send service messages and invoices (from support@lastpayments.com).
  • To sync data with integrations you connect, such as QuickBooks or WooCommerce.

How we share it

  • With our payment processor and its banks, card networks, and our 3D Secure provider.
  • With service providers who help run the Services, under confidentiality obligations.
  • With integrations you choose to connect.
  • When required by law, or to protect our rights and prevent fraud.
  • We do not sell personal information.

Retention. We keep information as long as needed to provide the Services and meet legal, tax, and card network retention requirements.

Security. We use industry-standard safeguards. Full card numbers are handled by our PCI-compliant Processor, not stored by Last.

Your rights. Depending on where you live (for example, California under the CCPA/CPRA), you may have rights to access, correct, delete, or limit use of your information. Contact support@lastpayments.com. Payers should usually contact the merchant they paid first.

Children. The Services are not meant for anyone under 18.

Changes. We will post updates here and notify merchants of material changes.

Contact: support@lastpayments.com, LastPay LLC, 1717 N Bayshore Dr, Apt 1634, Miami, FL 33132